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Monday, September 22, 2008

Michael's Policy about Price Matching and Coupons!

Just wanted to let you know that I called Michaels customer service and asked about their add policy! Here is what I found out! They have to accept your coupons from any of the listed stores! If they refuse, be sure to call CS! This is a copy of the email that I recieved from Michael's Corporation! Call for yourself and ask them to send you an email to take to your store!

This email is in regard to price matching!

Subject: (no subject)
Date: 9/19/2008 2:54:08 P.M. Eastern Daylight Time
From:
wellse@michaels.com
Reply To:
scrappincricut@aol.com
CC:
BCC:
Sent on:
Sent from the Internet
(Details)

Here is your information that you ask for. Michaels store policy for competitors ad matching.

Michaels will match the advertised price of any item being advertised by one of the following competitors: A.C. Moore, Hobby Lobby, Jo-Anns, Garden Ridge, Roberts, Pat Catan¿s and Ben Franklin. Prices will be matched on a price point basis only for exact items. A current, dated advertisement must be presented at the time of purchase. Everyday priced merchandise is not included.

If you have any other questions concerning the Michaels price matching policy, please visit Michaels.com and select the Customer Service link located at the bottom of the home page, or call us at 1-800-642-4235.

Thank you for visiting us at Michaels.com.

Sincerely,

Michaels Customer Care

Thanks in Advance,
Elaine Wells
Customer Care Department
972-409-7659
Fax:972-409-1939


This email is regard to using competitors coupons!

Subject:
Michaels Customer Care Ticket #01628764 has been updated.
Date:
9/25/2008 5:40:58 P.M. Eastern Daylight Time
From:
custhelp@michaels.com
Reply To: scrappincricut@aol.com
CC:
BCC:
Sent on:
Sent from the Internet
(Details)

This is a notification from the Michaels Customer Care Department.Your Ticket Number 01628764 has been updated.

Call Description: Customer travels from another town to the store withcompetitor's coupons only to be told that they do not have to accept anycoupon outside of their vicinity.----------

New Entry: Dear Valued Customer,Thank you for your email regarding the acceptance of competitor coupons.
Michaels will accept coupons of any item being advertised by one of thefollowing competitors: A.C. Moore, Hobby Lobby, Jo-Anns, Garden Ridge,Roberts, Pat Catan¿s and Ben Franklin. ***Maximum discount 50% off (60% offfor custom framing).****All coupons must be presented at the time of purchase and must exactlymatch the item being purchased. Only original, unexpired coupons will beaccepted. Michaels will only accept on coupon type per person per day.Customers must surrender their coupon at time of purchase. Michaels willnot accept competitor coupons for a percent off a customer¿s entirepurchase or an entire department.Michaels will match competitor¿s teacher loyalty program to a maximum of20% off. An unexpired teacher¿s card must be presented to receive thediscount. Michaels coupon exclusions apply to competitor coupons.¿Michaels coupons may not be used to purchase gift card, shopping cards,gift certificates, in-store parties or class fees. Coupons are valid inMichaels stores only and exclude all Cricut products, special order customfloral arrangements, special order custom frames and materials.¿ Exclusions stated on the Michaels coupon may change at any time.If you have any other questions concerning the Michaels coupon policy,please visit Michaels.com and select the Customer Service link located at the bottom of the home page, or call us at 1-800-642-4235.

Cordially,
Michaels Customer Care
CCCallID: 01628764

19 comments:

  1. Thank you SO MUCH for posting these. I post a link to your coupon post every week I can because I know it takes work to gather this info & I think as many people as possible should partake in the goodies!

    Take care (& thanks again!)

    --Gracie at EverythingCricut.blogspot.com

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  2. thanks for posting these ... make's it SOOOO easy to find and print each week without going to each website! :D

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  3. THIS IS FABULOUS!!!!! I CAN NEVER SEEM TO FIND THEM ANYWAY, AND EVEN WHEN THEY HAVE AN AD IN THE PAPER..I LIVE IN THE MIDDLE OF NO WHERE AND THERE IS NO MICHAEL FOR MORE THAN AN HOUR ONE WAY AND THE AC MOORE IS 2 1/2 HOURS......SO NO AD IN MY PAPER! THANK YOU SO VERY MUCH! DAWN :)

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  4. You rock! My Michaels let me use JoAnn's 40% off one item, plus their 20% off entire purchase- woo-hoo!

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  5. i was told by my local store that it must be the actual coupon that is cut from the paper/flyer. an internet printed coupon can not be used.

    not sure how much truth this holds, but i thought i'd just say!

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  6. I very much appreciate that you post these coupons. Thanks a million!!!!!!!!!

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  7. You are a jewel making these coupons available to us. Thanks so much for taking the time to do this.
    MaggiLiz

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  8. Thanks for the coupons.
    Diane

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  9. Great job on keeping up on things!

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  10. I absolutly love that you post the coupons. Please keep doing it. I use them all the time.

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  11. Thanks for making these available to everyone. Really appreciaite it.

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  12. Thank you so much for the coupons! I really appreciate your taking the time to keep them available and organized. Great Work!

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  13. Wow! Thank you, thank you, thank you! I am going shopping today!!

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  14. Sooooooo glad to find this! Oh thank you thank you for doing this. I'll be checking back every week now & if I'm lucky enough to get a coupon emailed to me you don't have I'll be sure to let you know. thanks SOOOOO much!

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  15. Thanks so much for posting these coupons. I really appreciate them.

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  16. Thank you soooooooooo much....the coupons help so much when you want so much ....crafters are the best

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  17. Thanks for the Michael's coupons. I searched but did not find any until I found your site. TFS

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